Root cause analysis is the questioning and investigative process that preservationist management uses to determine the original cause of the problem. The method seeks to go beyond providing treatment for the symptoms but also isolate the original cause. The main goal of root cause analysis is to deter the problem from occurring in future. Most historians become aware of a problem during checks at different stages, the problem may show up during testing of design or moving from one step to the next. In some cases, the problem may not be identified until the final product shows up, or the customer submits complain about the product. In cases where the business is made aware of the problem once the consumer identifies the defect, the cost of production or returning a proper product may increase rapidly. The cost of fixing such a problem will sky rocket because the customer may require replacement or even cease from purchasing the product, if the issue is not identified immediately it may cause negative publicity about the product. Root cause analysis is beneficial in preventing such instances as well as improving the quality of product and customer service.
Instead of solely, blaming the employees root cause analysis training is important in helping the employees understand the process behind issues. If an employee is involved in an accident while at work, it is essential that they undergo root cause analysis training to improve the policies and procedures as well as the machinery in the work place to avoid further damages and injuries to other employees. Managerial team must train the employees in identifying the root cause of a problem by constantly monitoring the equipments and machinery used in the workplace to deliver quality results. Root cause analysis is widely known for its effectiveness in identifying and backtracking through the entire process involved. If the managerial team identifies faulty equipment that led to injuries, the analysis will lead in the discovery of defective piece and what it should be done to rectify the issue or change it, in other cases the employees may require constant training and evaluation on the use of the machines to prevent further injuries. Root cause analysis also helps the company to identify the machines that are faulty and return them to the manufacturer or repair them if possible. If the problem was because of a miscommunication between two departments, the issue can be resolved and employee safety improved.